Frequently asked questions

Zenexa Infotech is a healthcare process outsourcing company that partners with clinics, hospitals, and healthcare providers in the USA, UK, and other regions. We specialize in secure and reliable services like medical record retrieval, billing, risk adjustment, chart abstraction, and claims management. Our goal is simple — to help healthcare professionals save time, reduce costs, and focus more on patient care.

We don’t just deliver services — we deliver peace of mind. At Zenexa, every process is built on three pillars: security, efficiency, and reliability. Our team combines healthcare domain expertise with cutting-edge technology, ensuring compliance with international standards like HIPAA. Clients trust us because we provide personalized solutions rather than a one-size-fits-all approach.

Our main operations are based in Gandhinagar, India. However, our clients are spread across the USA, UK, and other countries. With a dedicated team working in different time zones, we ensure smooth communication and uninterrupted support.

Yes. Data security and confidentiality are at the heart of what we do. We follow strict HIPAA compliance standards, use secure infrastructure, and regularly update our processes to stay aligned with industry regulations. Your data is always safe with us.

Our services are tailored for hospitals, clinics, physician groups, insurance companies, and healthcare networks. Whether you are a small clinic or a large healthcare system, Zenexa can adapt to your scale and requirements.

We have a multi-step quality assurance system. Every task goes through strict validation, cross-checks, and audits. Our teams are trained regularly on both technical updates and healthcare compliance requirements. Accuracy isn’t optional at Zenexa — it’s a promise.

We use end-to-end encryption, role-based access control, secure cloud storage, and constant monitoring to protect sensitive healthcare data. Along with HIPAA compliance, we follow best practices in cybersecurity to give our clients complete confidence.

Absolutely. From single-provider practices to enterprise-level healthcare organizations, we have the team and infrastructure to scale. Our flexible approach allows us to take on high-volume projects without compromising quality or turnaround time.

Outsourcing to Zenexa reduces operational costs, speeds up processes, and improves efficiency. This means providers spend less time on administrative tasks and more time delivering care to patients. Simply put — we help you focus on what matters most: your patients.

It’s simple. You can reach out to us through our website’s contact form or email. Our team will schedule a consultation to understand your needs and provide a tailored solution. We make onboarding smooth, transparent, and hassle-free.